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Terms and conditions

ORDERING

When ordering from livdon.com please read the product description as delivery times may vary. Most of the time items are available and ready to ship within normal processing times (check shipping tab below) but in some instances we will allow ordering right before full production is done. Please read product description.

SHIPPING
All packages are processed for shipping within 1-2 business days of your purchase. Estimated delivery is to be used as a guide only. Delays are not the responsibility of livdon.com. We do not ship to P.O. Boxes. All separate orders must be shipped individually and cannot be combined, even if the purchaser has made both orders.

Please be sure to to double check your address including any apartment or suite #. In any event where a customers address is insufficient we will reach out via phone and email. If we are unable to validate an address we are subject to cancel the order within 48 hours.

CONTACTING

In an event where we need to get in touch with a customer, we will make the 1st attempt via phone call. If this fail, we will reach out to customer via email. The customer will have 48 hours to respond before the order is subject to cancellation, in which a full refund Is issued.